Abstract 

BMR Advisors thus far had achieved success with its low leverage ratio, that is, partner to team members’ ratio, which in turn had ensured higher quality of strategic inputs to complex client engagements and higher amount of partner face time with clients. With increased growth in recent times, maintaining a lower leverage ratio was becoming a challenge, since growth entailed more engagements and needed additional team members, which in turn diluted the leverage ratio. New partners had joined from other organization and ensuring a seamless integration of culture was another challenge. Developing the next set of leaders to take over the mantle from the founding partners was one more challenge to be dealt with. Besides these unique challenges, BMR advisors also faced regular challenges such as talent war, technology, undercutting by competition, etc.

Learning Objective  

The case can be used to assist in the teaching of courses on strategy, quality management, services management, and entrepreneurship in the MBA or executive MBA programmes. The case can be used to teach operations and management of professional services firms in India. The case can also be used to show the impact on business achieved by following well-defined vision, values, and strategy.