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Case Study

REBRANDING FAIR & LOVELY: CALLING IT FAIR WAS NEVER SO UNFAIR

This is group case prepared during AIMA –AICTE Case Development workshop .Case contributors
HUL,Fair & Lovely, Glow & Lovely, Fair, Rebranding, Skin, Brand

Abstract :   On 2 July, HUL renamed Fair & Lovely to “Glow & Lovely" by dropping the word “fair" from its iconic brand. According to chairman Sanjiv Mehta the name change had been in the works since last year and that the company had applied for a new trademark a few months ago. Mehta mentioned in an interview that rebranding of fair & lovely was not due to “Black Live Matter” movement or civil society outrage. The brand’s positioning was changed from fairness to glow, radiance and healthy skin in 2019 itself.  This news was a big shock for Shriparna Giridhar, Brand Manager as it is estimated that the Fair & Lovely contributes about Rs. 2,000 crores in sales or 5.07 percent of March 2020 Sales (Srivastava, 2020).

  • Pub Date:
    15 Sep 2020
  • Source:
    HUL
  • Discipline:
    Marketing Management,Consumer Behavior,Brand Management
  • Product#:
    1489
  • Keywords:
    HUL,Fair & Lovely, Glow & Lovely, Fair, Rebranding, Skin, Brand
  • Length:
    Pdf : 14 page(s) ,

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